I was wondering why all my staff was suddenly using sign language with this certain client. And then I realized, it was because they had all been Trained by the Toolkit!
Michael Hollowman; Supported Living Agency Director
I didn’t realize the client was using sign language. After watching the video Toolkit training, I now get WHAT he’s signing—I'm now Signing WITH HIM—and he's HAPPIER. I can only imagine how frustrating it was for him when I didn’t understand what he was saying.
Care Provider after Using the Build a Better Life Toolkit
